We want to ensure you receive your orders in a timely and efficient manner. This Shipping and Taxes Policy describes our shipping and delivery process, as well as our tax collection practices.
1.Processing Time
Over $500 will enjoy free shipping, All orders are typically shipped within 2 days,
We use SF international , FEDEX, UPS and other transportation services. Each country has different customs tax policies, and customers need to pay the taxes incurred.If you have need help, Please feel free to contactme: jenniecrystal99@gmail.com
2.Shipping Options and Charges
We offer various shipping options for your convenience, Shipping charges will be calculated based on the shipping option selected and the destination address. Shipping charges will be shown on your order form before you submit your order.
3.Delivery Issues
If you experience any issues with the delivery of your order, please contact us immediately. We will work with our shipping carrier to resolve any issues and ensure your order is delivered as quickly as possible.
4.Title and Risk of Loss
Because of the special reason of crystal material, it will not be refunded or exchanged after payment.We pack our crystals with the utmost care. Except for damage and loss, any reason should not be used as a reason for return or exchange